Yale Z-Wave Touchscreen Lock YRD220

Yale • Part #27008

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Installation

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Videos

Videos

Yale Touchscreen Installation Video

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Frequently Asked Questions

Frequently Asked Questions

  • I'm having trouble installing the Yale lock into my door, where can I get help?

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    Yale recommends speaking to them directly about the physical installation at their support line. The number is (800) 810-9473. For Z-Wave enrollment issues, reach out to our online chat service to speak with Protect America directly.

  • I'm having trouble installing the Yale lock into my door, where can I get help?

    keyboard_arrow_down

    Yale recommends speaking to them directly about the physical installation at their support line. The number is (800) 810-9473. For Z-Wave enrollment issues, reach out to our online chat service to speak with Protect America directly.

Operation

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Frequently Asked Questions

Frequently Asked Questions

  • What colors are available for the Yale locks?

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    Satin Nickel, Polished Brass, and Oil Rubbed Bronze are available.

  • What If My Smartphone Battery Dies?

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    Even if your phone is missing or its battery dies, you can still use your physical key. Alternately, you can also access your lock by logging into your account while using a friend's or neighbor’s phone.

  • What happens when the Z-Wave Lock battery dies? Will I be locked out of my home?

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    The key operation of the lock doesn't require battery power, so you'll always be able to get in with a key until the batteries can be replaced.

  • When I am adding/removing my Z-Wave device, it say to press the "Bind Button". Where can I find that on my device?

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    Each Z-Wave device has it's own unique bind button, so you will need refer to the Installation FAQs or manual for your particular device. If you are looking at the product's manual, this information is usually found in the "Enrollment", "Network Inclusion/Exclusion", or "Adding to a Network" sections of the manual.

  • What colors are available for the Yale locks?

    keyboard_arrow_down

    Satin Nickel, Polished Brass, and Oil Rubbed Bronze are available.

  • What If My Smartphone Battery Dies?

    keyboard_arrow_down

    Even if your phone is missing or its battery dies, you can still use your physical key. Alternately, you can also access your lock by logging into your account while using a friend's or neighbor’s phone.

  • What happens when the Z-Wave Lock battery dies? Will I be locked out of my home?

    keyboard_arrow_down

    The key operation of the lock doesn't require battery power, so you'll always be able to get in with a key until the batteries can be replaced.

  • When I am adding/removing my Z-Wave device, it say to press the "Bind Button". Where can I find that on my device?

    keyboard_arrow_down

    Each Z-Wave device has it's own unique bind button, so you will need refer to the Installation FAQs or manual for your particular device. If you are looking at the product's manual, this information is usually found in the "Enrollment", "Network Inclusion/Exclusion", or "Adding to a Network" sections of the manual.

Troubleshooting

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Frequently Asked Questions

Frequently Asked Questions

  • My lock won’t read as locked in my app when I lock it remotely, why?

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    The latch may not be able to fully extend – try to send a lock command with the door open. If the lock reads correctly while the door is open, increase the depth of the pocket for the bolt.

  • How can I increase the range of my Z-Wave Device?

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    Any Z-Wave device that is not battery powered can act as a repeater for other Z-Wave devices on your network, which will extend your range. When your devices have been installed, choose "Rediscover Network" from your app, under settings. This will allow your system to discover the best signal route for all of your equipment.

  • My lock won’t read as locked in my app when I lock it remotely, why?

    keyboard_arrow_down

    The latch may not be able to fully extend – try to send a lock command with the door open. If the lock reads correctly while the door is open, increase the depth of the pocket for the bolt.

  • How can I increase the range of my Z-Wave Device?

    keyboard_arrow_down

    Any Z-Wave device that is not battery powered can act as a repeater for other Z-Wave devices on your network, which will extend your range. When your devices have been installed, choose "Rediscover Network" from your app, under settings. This will allow your system to discover the best signal route for all of your equipment.