Vivotek TC5633 Pan / Tilt

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Installation

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Frequently Asked Questions

Frequently Asked Questions

  • The Camera power cord is too short for the home, what can I do?

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    A longer power cord may be purchased at most electronics stores, or online!

  • Can I put my camera outside?

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    This camera is an infrared device designed for indoor use only. If you wish to monitor the outside of your home, consider purchasing an outdoor camera. We do not recommend pointing an indoor camera out through an interior window, as glare on the window from internal lights or from the cameras own infrared may prevent proper viewing.

  • What are the internet speed requirements for the video camera?

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    Cameras require a minimum of 5 mbps (megabyte per second) download, and 1 mbps upload per camera. For example, two cameras would require 10 mbps download and 2 mbps upload.

  • The Camera power cord is too short for the home, what can I do?

    keyboard_arrow_down

    A longer power cord may be purchased at most electronics stores, or online!

  • Can I put my camera outside?

    keyboard_arrow_down

    This camera is an infrared device designed for indoor use only. If you wish to monitor the outside of your home, consider purchasing an outdoor camera. We do not recommend pointing an indoor camera out through an interior window, as glare on the window from internal lights or from the cameras own infrared may prevent proper viewing.

  • What are the internet speed requirements for the video camera?

    keyboard_arrow_down

    Cameras require a minimum of 5 mbps (megabyte per second) download, and 1 mbps upload per camera. For example, two cameras would require 10 mbps download and 2 mbps upload.

Operation

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Frequently Asked Questions

Frequently Asked Questions

  • Is my Protect America camera wireless?

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    Although the Protect America camera can connect to the homeowner's WiFi, it does require a power connection.

  • Does this Camera have 24 hour surveillance?

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    This particular Protect America indoor camera does not record 24 hours/7 days a week. This camera can be set to sync up with your sensors and will record a 30 second video when one of those sensors triggers an alarm. Cameras can also sync up to the arming and disarming of the system - meaning they will record when the system is armed and disarmed.

  • Is my Protect America camera wireless?

    keyboard_arrow_down

    Although the Protect America camera can connect to the homeowner's WiFi, it does require a power connection.

  • Does this Camera have 24 hour surveillance?

    keyboard_arrow_down

    This particular Protect America indoor camera does not record 24 hours/7 days a week. This camera can be set to sync up with your sensors and will record a 30 second video when one of those sensors triggers an alarm. Cameras can also sync up to the arming and disarming of the system - meaning they will record when the system is armed and disarmed.