Controlling Your Thermostat

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Frequently Asked Questions

Frequently Asked Questions

  • Does Protect America offer or support Smart Thermostats?

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    Yes, Protect America currently offers a smart thermostat which can be found in the Accessories section of the support page. If you already have a smart thermostat, verify that it is a Z-Wave thermostat and contact our chat support via the Live Chat option for assistance.

  • Does the Protect America app support both gas and electric smart thermostats?

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    Yes, as long as the smart thermostat is enrolled into your alarm system, the application will be able to control it. For information or installation instructions for your smart thermostat, refer to the product manual or contact us via the Live Chat feature on this page.

  • What temperature should I set my thermostat to in my home/business to save the most money?

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    The general rule of thumb is +/- 7°, depending on if you are heating or cooling the building. During the summer months while you are not at the home/business, set the temperature 7° higher than your desired temperature (ex. instead of 72°, set it to 79°). This will help save you money by not needing to cool as much during the day and the AC unit won't have to run as long to bring the temperature back to your desired setting. During the winter months, decrease the temperature by 7° to have the achieve the same effect for your heater.

  • Does Protect America offer or support Smart Thermostats?

    keyboard_arrow_down

    Yes, Protect America currently offers a smart thermostat which can be found in the Accessories section of the support page. If you already have a smart thermostat, verify that it is a Z-Wave thermostat and contact our chat support via the Live Chat option for assistance.

  • Does the Protect America app support both gas and electric smart thermostats?

    keyboard_arrow_down

    Yes, as long as the smart thermostat is enrolled into your alarm system, the application will be able to control it. For information or installation instructions for your smart thermostat, refer to the product manual or contact us via the Live Chat feature on this page.

  • What temperature should I set my thermostat to in my home/business to save the most money?

    keyboard_arrow_down

    The general rule of thumb is +/- 7°, depending on if you are heating or cooling the building. During the summer months while you are not at the home/business, set the temperature 7° higher than your desired temperature (ex. instead of 72°, set it to 79°). This will help save you money by not needing to cool as much during the day and the AC unit won't have to run as long to bring the temperature back to your desired setting. During the winter months, decrease the temperature by 7° to have the achieve the same effect for your heater.