1.0 Megapixel Smartview Indoor Camera

27044 • Part #27044

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Installation

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Documents and Downloads

Documents and Downloads

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Frequently Asked Questions

Frequently Asked Questions

  • The Camera power cord is too short for the home, what can I do?

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    A longer power cord may be purchased at most electronics stores, or online!

  • Can I put my camera outside?

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    This camera is an infrared device designed for indoor use only. If you wish to monitor the outside of your home, consider purchasing an outdoor camera. We do not recommend pointing an indoor camera out through an interior window, as glare on the window from internal lights or from the cameras own infrared may prevent proper viewing.

  • What are the internet speed requirements for the video camera?

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    Cameras require a minimum of 5 mbps (megabyte per second) download, and 1 mbps upload per camera. For example, two cameras would require 10 mbps download and 2 mbps upload.

  • How can I add my camera through the application?

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    On the Settings page of the application, select "Add Camera" and then select the type of camera you are adding in. Then enter in what you want to name the camera then enter in the camera DID. The DID can be found on the back of the camera, or you can scan in the QR code on the camera as well. At this point, power up the camera and select your method of connection to setup your Wi-Fi.

  • The Camera power cord is too short for the home, what can I do?

    keyboard_arrow_down

    A longer power cord may be purchased at most electronics stores, or online!

  • Can I put my camera outside?

    keyboard_arrow_down

    This camera is an infrared device designed for indoor use only. If you wish to monitor the outside of your home, consider purchasing an outdoor camera. We do not recommend pointing an indoor camera out through an interior window, as glare on the window from internal lights or from the cameras own infrared may prevent proper viewing.

  • What are the internet speed requirements for the video camera?

    keyboard_arrow_down

    Cameras require a minimum of 5 mbps (megabyte per second) download, and 1 mbps upload per camera. For example, two cameras would require 10 mbps download and 2 mbps upload.

  • How can I add my camera through the application?

    keyboard_arrow_down

    On the Settings page of the application, select "Add Camera" and then select the type of camera you are adding in. Then enter in what you want to name the camera then enter in the camera DID. The DID can be found on the back of the camera, or you can scan in the QR code on the camera as well. At this point, power up the camera and select your method of connection to setup your Wi-Fi.

Operation

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Frequently Asked Questions

Frequently Asked Questions

  • Are 24 hour recordings available on the website?

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    24 hour recordings are available only on the Protect America app.

  • How often does the 24 hour recording occur?

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    24 hour recording occurs every two minutes.

  • Does the camera have night vision?

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    Yes, the Smartview Indoor Camera has infared night vision (black and white).

  • What is the camera's resolution?

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    The camera's resolution is 720p.

  • If the micro SD card was not installed during enrollment, how do you enable "Constant Recordings" later?

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    On the app, click "Video". Then select the desired camera to view live video. Insert the Micro SD card into the camera, then click "Add SD Card". Click "Continue". The App will display "Checking SD card" > "Formatting Card" > "Your SD card is now ready to Record". Click "OK".

  • How do you rename/delete the camera or edit WiFi settings?

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    In the App, click "Settings", and then "Edit Camera".

  • How do you save the 24 hour recordings?

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    You must retrieve the recordings from a micro SD card locally (on the camera) and download them to a computer.

  • Is a micro SD card included?

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    A Micro SD card is not included with the camera.

  • What is the range of the WiFi on the camera?

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    This camera has a WiFi range of 164 feet in the open air.

  • Is my Protect America camera wireless?

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    Although the Protect America camera can connect to the homeowner's WiFi, it does require a power connection.

  • Can my Protect America camera see in the dark?

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    Yes, this camera does have built in night vision.

  • How far can the camera see?

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    In well lit conditions there is no limit to the camera's line of sight.

  • Are 24 hour recordings available on the website?

    keyboard_arrow_down

    24 hour recordings are available only on the Protect America app.

  • How often does the 24 hour recording occur?

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    24 hour recording occurs every two minutes.

  • Does the camera have night vision?

    keyboard_arrow_down

    Yes, the Smartview Indoor Camera has infared night vision (black and white).

  • What is the camera's resolution?

    keyboard_arrow_down

    The camera's resolution is 720p.

  • If the micro SD card was not installed during enrollment, how do you enable "Constant Recordings" later?

    keyboard_arrow_down

    On the app, click "Video". Then select the desired camera to view live video. Insert the Micro SD card into the camera, then click "Add SD Card". Click "Continue". The App will display "Checking SD card" > "Formatting Card" > "Your SD card is now ready to Record". Click "OK".

  • How do you rename/delete the camera or edit WiFi settings?

    keyboard_arrow_down

    In the App, click "Settings", and then "Edit Camera".

  • How do you save the 24 hour recordings?

    keyboard_arrow_down

    You must retrieve the recordings from a micro SD card locally (on the camera) and download them to a computer.

  • Is a micro SD card included?

    keyboard_arrow_down

    A Micro SD card is not included with the camera.

  • What is the range of the WiFi on the camera?

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    This camera has a WiFi range of 164 feet in the open air.

  • Is my Protect America camera wireless?

    keyboard_arrow_down

    Although the Protect America camera can connect to the homeowner's WiFi, it does require a power connection.

  • Can my Protect America camera see in the dark?

    keyboard_arrow_down

    Yes, this camera does have built in night vision.

  • How far can the camera see?

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    In well lit conditions there is no limit to the camera's line of sight.

Troubleshooting

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Frequently Asked Questions

Frequently Asked Questions

  • How do I make my camera feed less blurry?

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    On the front of the camera where the lens is, rotate the black circular outer housing a quarter turn to the left or right to adjust the image.

  • How do I make my camera feed less blurry?

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    On the front of the camera where the lens is, rotate the black circular outer housing a quarter turn to the left or right to adjust the image.