Kwikset 916 Touchscreen Deadbolt

Kwikset • Part #27036

Installation

ondemand_video

Videos

Videos

chat

Frequently Asked Questions

Frequently Asked Questions

  • How far away can my Z-Wave device be when being learned into the panel?

    keyboard_arrow_down

    Your Z-Wave device should be within 1-5 feet of the main panel when being learned. Afterward, it can be moved 10-25 feet away for normal function.

  • How far away can my Z-Wave device be when being learned into the panel?

    keyboard_arrow_down

    Your Z-Wave device should be within 1-5 feet of the main panel when being learned. Afterward, it can be moved 10-25 feet away for normal function.


Operation

chat

Frequently Asked Questions

Frequently Asked Questions

  • How long will the Kwikset lock operate on a set of batteries?

    keyboard_arrow_down

    Based on 10 operations per day, a single new set of Alkaline batteries will operate the lock for a year.

  • I am planning to be away for several months. Will my Kwikset lock operate when I get back?

    keyboard_arrow_down

    When the system is idling, it consumes minimum power (very close to battery shelf life.) With alkaline batteries, the lock should be operable after years of idle.

  • What settings should I use to get the maximum battery life out of my lock?

    keyboard_arrow_down

    Set switches #1, #2, and #3 to the OFF position.

  • What If My Smartphone Battery Dies?

    keyboard_arrow_down

    Even if your phone is missing or its battery dies, you can still use your physical key. Alternately, you can also access your lock by logging into your account while using a friend's or neighbor’s phone.

  • What happens when the Z-Wave Lock battery dies? Will I be locked out of my home?

    keyboard_arrow_down

    The key operation of the lock doesn't require battery power, so you'll always be able to get in with a key until the batteries can be replaced.

  • Can my Kwikset Lock be re-keyed?

    keyboard_arrow_down

    The Kwikset lock can be re-keyed and requires the current key, a SmartKey, and the new key that would like to be used. Visit https://www.kwikset.com/smart-security.aspx for full instructions and video.

  • How long will the Kwikset lock operate on a set of batteries?

    keyboard_arrow_down

    Based on 10 operations per day, a single new set of Alkaline batteries will operate the lock for a year.

  • I am planning to be away for several months. Will my Kwikset lock operate when I get back?

    keyboard_arrow_down

    When the system is idling, it consumes minimum power (very close to battery shelf life.) With alkaline batteries, the lock should be operable after years of idle.

  • What settings should I use to get the maximum battery life out of my lock?

    keyboard_arrow_down

    Set switches #1, #2, and #3 to the OFF position.

  • What If My Smartphone Battery Dies?

    keyboard_arrow_down

    Even if your phone is missing or its battery dies, you can still use your physical key. Alternately, you can also access your lock by logging into your account while using a friend's or neighbor’s phone.

  • What happens when the Z-Wave Lock battery dies? Will I be locked out of my home?

    keyboard_arrow_down

    The key operation of the lock doesn't require battery power, so you'll always be able to get in with a key until the batteries can be replaced.

  • Can my Kwikset Lock be re-keyed?

    keyboard_arrow_down

    The Kwikset lock can be re-keyed and requires the current key, a SmartKey, and the new key that would like to be used. Visit https://www.kwikset.com/smart-security.aspx for full instructions and video.


Troubleshooting

ondemand_video

Videos

Videos

chat

Frequently Asked Questions

Frequently Asked Questions

  • My new Kwikset Lock batteries drain in under a week!

    keyboard_arrow_down

    Contact Kwikset support at 1-866-863-6584 for assistance. This may indicate a lock replacement is needed, and Kwikset can determine this with a few easy tests.

  • My lock won’t read as locked in my app when I lock it remotely, why?

    keyboard_arrow_down

    The latch may not be able to fully extend – try to send a lock command with the door open. If the lock reads correctly while the door is open, increase the depth of the pocket for the bolt.

  • I replaced my Kwikset lock batteries less than a year ago and need to replace them again – why?

    keyboard_arrow_down

    Check your door alignment. If the deadbolt makes several unsuccessful attempts to lock or unlock the door, it may mean that the door is warped and the latch does not line up correctly with the strike. Operating the lock excessively reduces battery life. Avoid turning on the keypad light unnecessarily.

  • How can I increase the range of my Z-Wave Device?

    keyboard_arrow_down

    Any Z-Wave device that is not battery powered can act as a repeater for other Z-Wave devices on your network, which will extend your range. When your devices have been installed, choose "Rediscover Network" from your app, under settings. This will allow your system to discover the best signal route for all of your equipment.

  • My new Kwikset Lock batteries drain in under a week!

    keyboard_arrow_down

    Contact Kwikset support at 1-866-863-6584 for assistance. This may indicate a lock replacement is needed, and Kwikset can determine this with a few easy tests.

  • My lock won’t read as locked in my app when I lock it remotely, why?

    keyboard_arrow_down

    The latch may not be able to fully extend – try to send a lock command with the door open. If the lock reads correctly while the door is open, increase the depth of the pocket for the bolt.

  • I replaced my Kwikset lock batteries less than a year ago and need to replace them again – why?

    keyboard_arrow_down

    Check your door alignment. If the deadbolt makes several unsuccessful attempts to lock or unlock the door, it may mean that the door is warped and the latch does not line up correctly with the strike. Operating the lock excessively reduces battery life. Avoid turning on the keypad light unnecessarily.

  • How can I increase the range of my Z-Wave Device?

    keyboard_arrow_down

    Any Z-Wave device that is not battery powered can act as a repeater for other Z-Wave devices on your network, which will extend your range. When your devices have been installed, choose "Rediscover Network" from your app, under settings. This will allow your system to discover the best signal route for all of your equipment.

Loading

Please wait while we fetch your account.