Interlogix Motion Detector

Interlogix • Part #23028

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Installation

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Documents and Downloads

Documents and Downloads

Operation

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Documents and Downloads

Documents and Downloads

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Frequently Asked Questions

Frequently Asked Questions

  • Why doesn't the light on my motion detector illuminate when I walk in front of it?

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    To prolong battery life, the motion detector light does not always illuminate on motion. The light is primarily used for installation testing, and the unit must be set into a walk test mode for that purpose.

  • Are motion detectors for me if I have a four legged family member?

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    Our motion detectors are built with pets in mind, and offer pet immunity up to 40 pounds. Pet immunity is not a guarantee against false alarms. Pets that are able to get close to the motion detector, or climb on furniture in the field of vision may still trigger the device. Be sure to test your motion detector carefully as part of installation.

  • What is the range for the motion detector?

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    The motion detector can view motion up to 35 feet away, though the actual range will depend on the angle of alignment.

  • How does the motion detector work?

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    Passive-infared (PIR) motion sensors detect movement within a specific area by sensing the infared energy emitted from a body as it moves across the sensor's field of view, causing a temperature change in the sensor's zones.

  • Why doesn't the light on my motion detector illuminate when I walk in front of it?

    keyboard_arrow_down

    To prolong battery life, the motion detector light does not always illuminate on motion. The light is primarily used for installation testing, and the unit must be set into a walk test mode for that purpose.

  • Are motion detectors for me if I have a four legged family member?

    keyboard_arrow_down

    Our motion detectors are built with pets in mind, and offer pet immunity up to 40 pounds. Pet immunity is not a guarantee against false alarms. Pets that are able to get close to the motion detector, or climb on furniture in the field of vision may still trigger the device. Be sure to test your motion detector carefully as part of installation.

  • What is the range for the motion detector?

    keyboard_arrow_down

    The motion detector can view motion up to 35 feet away, though the actual range will depend on the angle of alignment.

  • How does the motion detector work?

    keyboard_arrow_down

    Passive-infared (PIR) motion sensors detect movement within a specific area by sensing the infared energy emitted from a body as it moves across the sensor's field of view, causing a temperature change in the sensor's zones.

Troubleshooting

Have a low battery?

Make sure you have the correct battery when switching them out. The Interlogix Motion Detector uses CR123A

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How-to Guides

How-to Guides

  • I received a false alarm on my motion sensor. What caused this and how can I prevent it?

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    Motion sensors detect motion by looking for body heat moving in a room. There could be several potential causes to motion false alarms, the most common being the following:

    • People or animals still inside the home or business
    • Installed too close to the ground
    • Facing a window
    • Installed near a heating or cooling vent
    • Facing a reflective surface
    • Installed upside down

    Most false alarms with motion sensors can be avoided with proper installation and location. The following are key points to consider when installing the motion sensor to avoid false alarms:

    • Install at 7.5 feet high on the wall (roughly the height of a doorway). If the motion detector is too close to the ground, smaller heat sources may look larger and cause a false alarm.
    • Avoid pointing the motion detector at windows. Though motion sensors can't see through glass, heat from outside such as a setting sun can bleed through and cause false alarms.
    • Don't install facing any obstacles that a pet could climb on. Though the pet may be less than 40lbs, if they are on a table or counter, they may look larger to the motion sensor and cause a false alarm.
    • Don't install in non-climate controlled areas, such as garages, sheds, or attics. If the room the motion sensor is in is too warm, it could cause false alarms or prevent the motion sensor from seeing body heat.
    • Avoid installing near bathrooms with a shower or bath. Steam or excess humidity could trigger the motion sensor and cause a false alarm.

  • How to change the battery on your Interlogix Motion Detector.

    keyboard_arrow_down

    If your alarm panel is alerting you of a low battery, it's time to get the battery changed out. Though your sensors have a battery life of 5 - 8 years, we recommend changing the batteries every 2 years to be proactive. Use the steps below on how to change the battery in your motion detector.

    Tools Required: None

    1. Step 1: Ensure that your alarm system is currently disarmed. Opening a sensor while the system is armed will send a Tamper alert to authorities.
    2. Step 2: Press the half-circle shapped button on the top of the motion detector to remove it from the base. If you see the red light on the motion sensor turn on, this is normal and will stop after 3 - 4 minutes.
    3. Step 3: Pull the old battery old and replace it with a new one.
    4. Step 4: Reattach the motion sensor back on it's base by attaching the bottom first, then the top.
    5. *NOTE: If the system is still reading that the motion sensor has a low battery, remove it from it's base as described in Step 2 two or three times to clear the message.

    If the issue persists after performing the above steps, feel free to contact us via our Live Chat option on the site!

  • I received a false alarm on my motion sensor. What caused this and how can I prevent it?

    keyboard_arrow_down

    Motion sensors detect motion by looking for body heat moving in a room. There could be several potential causes to motion false alarms, the most common being the following:

    • People or animals still inside the home or business
    • Installed too close to the ground
    • Facing a window
    • Installed near a heating or cooling vent
    • Facing a reflective surface
    • Installed upside down

    Most false alarms with motion sensors can be avoided with proper installation and location. The following are key points to consider when installing the motion sensor to avoid false alarms:

    • Install at 7.5 feet high on the wall (roughly the height of a doorway). If the motion detector is too close to the ground, smaller heat sources may look larger and cause a false alarm.
    • Avoid pointing the motion detector at windows. Though motion sensors can't see through glass, heat from outside such as a setting sun can bleed through and cause false alarms.
    • Don't install facing any obstacles that a pet could climb on. Though the pet may be less than 40lbs, if they are on a table or counter, they may look larger to the motion sensor and cause a false alarm.
    • Don't install in non-climate controlled areas, such as garages, sheds, or attics. If the room the motion sensor is in is too warm, it could cause false alarms or prevent the motion sensor from seeing body heat.
    • Avoid installing near bathrooms with a shower or bath. Steam or excess humidity could trigger the motion sensor and cause a false alarm.

  • How to change the battery on your Interlogix Motion Detector.

    keyboard_arrow_down

    If your alarm panel is alerting you of a low battery, it's time to get the battery changed out. Though your sensors have a battery life of 5 - 8 years, we recommend changing the batteries every 2 years to be proactive. Use the steps below on how to change the battery in your motion detector.

    Tools Required: None

    1. Step 1: Ensure that your alarm system is currently disarmed. Opening a sensor while the system is armed will send a Tamper alert to authorities.
    2. Step 2: Press the half-circle shapped button on the top of the motion detector to remove it from the base. If you see the red light on the motion sensor turn on, this is normal and will stop after 3 - 4 minutes.
    3. Step 3: Pull the old battery old and replace it with a new one.
    4. Step 4: Reattach the motion sensor back on it's base by attaching the bottom first, then the top.
    5. *NOTE: If the system is still reading that the motion sensor has a low battery, remove it from it's base as described in Step 2 two or three times to clear the message.

    If the issue persists after performing the above steps, feel free to contact us via our Live Chat option on the site!