Vivotek Indoor Video Security Camera

Vivotek • Part #27007

Installation

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Documents and Downloads

Documents and Downloads

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Frequently Asked Questions

Frequently Asked Questions

  • The Camera power cord is too short for the home, what can I do?

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    A longer power cord may be purchased at most electronics stores, or online!

  • The Camera power cord is too short for the home, what can I do?

    keyboard_arrow_down

    A longer power cord may be purchased at most electronics stores, or online!


Operation

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Documents and Downloads

Documents and Downloads

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Frequently Asked Questions

Frequently Asked Questions

  • How many video streams can I watch at the same time?

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    You can view 2 camera footage streams at the same time through your free Protect America SMART Connect smartphone app or on your computer. Ask us for help! We're happy to assist you.

  • Is my Protect America camera wireless?

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    Although the Protect America camera can connect to the homeowner's WiFi, it does require a power connection.

  • Can my Protect America camera see in the dark?

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    Yes, this camera does have built in night vision.

  • Does this Camera have 24 hour surveillance?

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    This particular Protect America indoor camera does not record 24 hours/7 days a week. This camera can be set to sync up with your sensors and will record a 30 second video when one of those sensors triggers an alarm. Cameras can also sync up to the arming and disarming of the system - meaning they will record when the system is armed and disarmed.

  • How far can the camera see?

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    In well lit conditions there is no limit to the camera's line of sight.

  • What are the internet speed requirements for the video cameras?

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    Cameras require a minimum of 5 mbps (megabyte per second) download, and 1 mbps upload per camera. For example, two cameras would require 10 mbps download and 2 mbps upload.

  • What are the internet speed requirements?

    keyboard_arrow_down

    This camera requires a 1.0 mbps upload speed and 5.0 mbps download speed per camera to connect properly.

  • Can I put my camera outside?

    keyboard_arrow_down

    This camera is an infrared device designed for indoor use only. If you wish to monitor the outside of your home, consider purchasing an outdoor camera. We do not recommend pointing an indoor camera out through an interior window, as glare on the window from internal lights or from the cameras own infrared may prevent proper viewing.

  • How many video streams can I watch at the same time?

    keyboard_arrow_down

    You can view 2 camera footage streams at the same time through your free Protect America SMART Connect smartphone app or on your computer. Ask us for help! We're happy to assist you.

  • Is my Protect America camera wireless?

    keyboard_arrow_down

    Although the Protect America camera can connect to the homeowner's WiFi, it does require a power connection.

  • Can my Protect America camera see in the dark?

    keyboard_arrow_down

    Yes, this camera does have built in night vision.

  • Does this Camera have 24 hour surveillance?

    keyboard_arrow_down

    This particular Protect America indoor camera does not record 24 hours/7 days a week. This camera can be set to sync up with your sensors and will record a 30 second video when one of those sensors triggers an alarm. Cameras can also sync up to the arming and disarming of the system - meaning they will record when the system is armed and disarmed.

  • How far can the camera see?

    keyboard_arrow_down

    In well lit conditions there is no limit to the camera's line of sight.

  • What are the internet speed requirements for the video cameras?

    keyboard_arrow_down

    Cameras require a minimum of 5 mbps (megabyte per second) download, and 1 mbps upload per camera. For example, two cameras would require 10 mbps download and 2 mbps upload.

  • What are the internet speed requirements?

    keyboard_arrow_down

    This camera requires a 1.0 mbps upload speed and 5.0 mbps download speed per camera to connect properly.

  • Can I put my camera outside?

    keyboard_arrow_down

    This camera is an infrared device designed for indoor use only. If you wish to monitor the outside of your home, consider purchasing an outdoor camera. We do not recommend pointing an indoor camera out through an interior window, as glare on the window from internal lights or from the cameras own infrared may prevent proper viewing.

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